AGP Picks
View all

Be a Marketing Lawyer

Jim Vickaryous

Jim Vickaryous: Lawyers market constantly, even when they resist the word itself. Returning calls promptly communicates reliability. Preparation communicates competence. Treating opposing counsel respectfully communicates judgment and professionalism. None of this requires slogans or advertising campaigns, yet all of it shapes how clients, judges, and other lawyers perceive you.

Graduating with a bachelor’s degree from the University of Miami, one of my goals was not to be a salesman. I went to law school believing, sincerely, that I was choosing an academic profession far removed from sales. I did not want to be a salesman. I wanted to practice law. I remember the day I figured out that being a lawyer is all sales. God has a sense of humor, and the joke was on me. Despite all my efforts to avoid sales, I had become a salesman.

We practice in a noble profession. Our ethics rules require us, as lawyers, to be civil and honest with each other. We have rules on how we may obtain a client and even rules on how we may make our arguments. However, after we weave through all these professional requirements, we have to sell quite a bit. To practice law, we need a client, who often needs a pitch on why they should hire us. After getting the client, we need to convince the opposing party that our client’s case is lawful and compelling. If that does not work, we then have to pitch a trial court, perhaps a jury, and maybe even an appellate court that we are right. As professional and academic as we may envision ourselves, lawyers are some of the best salespeople around.

Business school students learn that there is a difference between sales and marketing. Sales is the tactical act of selling a product, idea, or service. Marketing is the strategic aspect of sales: what are we selling, who are we selling to, what do they want, what market are we selling in, who are we competing against?

Marketing is not an optional add-on to modern law practice, nor is it limited to billboards, websites, or sponsored advertisements. Lawyers market themselves constantly whether they intend to or not. Every interaction communicates something about competence, credibility, judgment, and character. A lawyer’s reputation is shaped quietly over time by conduct, responsiveness, preparation, and professionalism. In that sense, marketing is woven into nearly every aspect of practicing law. From the moment you leave your home until you return, people are forming impressions about you and your practice. Due to the professional nature of practicing law, you cannot always be selling. You can, however, always be marketing.

Benjamin Franklin famously observed that “it takes many good deeds to build a good reputation, and only one bad one to lose it.” That observation applies directly to law practice. Legal marketing is reputation management over time. It is cumulative. It is slow to build and quick to unravel. Practicing law may introduce you. Conduct defines you.

Lawyers market constantly, even when they resist the word itself. Returning calls promptly communicates reliability. Preparation communicates competence. Treating opposing counsel respectfully communicates judgment and professionalism. None of this requires slogans or advertising campaigns, yet all of it shapes how clients, judges, and other lawyers perceive you.

Courts are also a marketplace of credibility. Judges notice which lawyers waste time, exaggerate facts, or handle the law carelessly. They also remember the lawyers whose representations consistently prove reliable. Long before any formal marketing effort begins, those impressions become part of a lawyer’s professional reputation.

Clients participate in this market as well. Most clients may not fully understand legal doctrine, but they understand tone, responsiveness, and whether they feel heard and respected. Those impressions travel. Referrals rarely turn on clever taglines. They turn on stories people tell each other about how a lawyer behaved when it mattered.

Modern technology has amplified marketing opportunities through social media, search engines, and sponsored content. These tools can work. They can also consume enormous resources and introduce ethical risk if not monitored carefully. Marketing through technology requires oversight, discipline, and compliance. It is not passive. It demands attention.

My own approach has leaned toward relationship marketing, not because technology is ineffective, but because relationships compound differently. Relationships deepen. They survive market shifts. They carry trust that cannot be purchased. A former client who felt respected becomes an ambassador. A colleague treated fairly becomes a referral source.

Relationship marketing requires patience. It rarely produces immediate metrics or overnight growth. Instead, it tends to develop quietly over time. That quiet growth often lasts longer than campaigns built on novelty. The marketing lawyer resists the temptation to chase every new platform without a strategy.

There was a popular concept years ago called guerrilla marketing, built on creativity rather than budget. The legal version of that idea is conduct-driven visibility. Writing articles. Teaching CLEs. Serving on committees. Showing up consistently. These efforts are marketing, even when they feel like service. Especially when they feel like service.

Opposing counsel are another audience. Reputation travels quickly within legal communities. A lawyer known for fairness receives more cooperation. A lawyer known for gamesmanship receives resistance. Both are forms of marketing. One costs less in the long run.

The marketing lawyer is intentional about message, although not necessarily scripted. Small details shape perception more than lawyers sometimes realize. An email, a delayed response, or even the tone of an argument may communicate something about professionalism and credibility long before anyone focuses on the legal merits themselves. Marketing often lives quietly inside those details.

There is also restraint in good marketing. Not every success requires announcement. Not every loss requires explanation. Overexposure can dilute impact. The marketing lawyer understands when silence strengthens brand more than noise.

Marketing does not require inauthenticity. In fact, it punishes it. Audiences detect inconsistency quickly. A polished website paired with poor follow-through creates distrust. Authentic marketing aligns external message with internal reality. Being yourself is the best marketing.

Ethics sit at the center of all legal marketing. Promises matter. Comparisons matter. Accuracy matters. Marketing that strays from truth damages not only the individual lawyer, but the profession.  Oversight is not a burden. It is protection.

Lawyers sometimes resist marketing because it feels uncomfortable. That discomfort is understandable. It often fades when marketing is reframed as communication rather than persuasion. Clear communication is already part of the job. Marketing is simply communication with a broader audience.

Every lawyer is marketing every day. To clients deciding whether to trust advice. To courts deciding whether to trust representations. To peers deciding whether to recommend. The question is not whether marketing occurs. The question is whether it is intentional.

We all get busy. It is easy to forget to market ourselves. Years ago I marked my calendar with an auto reminder stating simply “Market.” It is a great reminder to me that each and every day, no matter what my legal workload is, I still need to market my practice, even if it is a short call or quick email. Marketing done well builds reputation slowly and honestly. It aligns conduct with message. It respects the audience. It honors the profession. When approached this way, marketing is not a distraction from lawyering. It is part of it.

Being a marketing lawyer does not mean being flashy or constantly self-promotional. It means thinking carefully about how your practice is perceived and what kind of professional reputation you are building over time. Relationships, reliability, professionalism, and reputation often market a lawyer far more effectively than expensive campaigns ever will. Let’s all resolve to be marketing lawyers.

Jim Vickaryous is the managing partner of the Vickaryous Law Firm in Lake Mary and formerly represented the 18th Circuit on The Florida Bar Board of Governors.

Legal Disclaimer:

EIN Presswire provides this news content "as is" without warranty of any kind. We do not accept any responsibility or liability for the accuracy, content, images, videos, licenses, completeness, legality, or reliability of the information contained in this article. If you have any complaints or copyright issues related to this article, kindly contact the author above.

Share this page:

Advanced Search Options

Search for:

Search scope:

Type:

Search in:

Date range:

The last

Sort by:

Sign up for:

Eyeballs & Clicks

The daily local news briefing you can trust. Every day. Subscribe now.

By signing up, you agree to our Terms & Conditions.